Sports Injury Fix
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Therapist Help & Support
Essential guide to get set up easily
10 step guide to completing your set up
5 must read tips to maximise success
Improving my profile / Attracting more patients
How do I improve my profile and attract more patients?
How should I describe my business?
Entering sports and/or injury expertise
How to get more patients to book an appointment
Amending Core Information
How to add / amend a service and its price
How to invite existing patients to use the online booking system
How to add a service, injury, or sport speciality?
How to re-order services
How to get bookings from your Facebook page
How to get bookings from your website: add a book now button
How to get more bookings from Google: add 'Appointments' URL to your Google My Business account
How do I create a new appointment?
How do I know I've received a booking?
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How to view, add and edit patient notes
How to create a new patient record
How to import existing patient records
Adding images from an iPhone
External Calendar Syncing
How to sync with additional external calendars
How to sync availability from a Google calendar
How to sync with an Apple calendar
How to sync with an Outlook calendar
How to sync availability from a Cliniko calendar
See all 11 articles
Multiple Locations/ Mobile Therapist
Can I have more than one location per account?
How to add additional locations
Can I be a mobile therapist and on SportsInjuryFix.com?
Business Hours, Rotas and Availability
How to show and amend availability: Business hours, rotas and the calendar
How do I change my rota for a one off week?
How do I show my availability?
How do I create a new event
Advanced Business Features
Date of Last & Next Appointments
Optional Booking In Window
Amending How Often A Patient Can Book In With You
See all 6 articles
Credentials and Permissions - Add/Edit Additional Users
Two Factor Authentication
How to conduct a password reset
How to delete a therapist
How to delete an account
How do I minimise and/or get paid for no shows?
How do I get paid?
How do I refund a no show or last minute cancellation customer?
How do I change my banking details?
How do I know a booking has been paid?
What notifications are sent to patients and/or therapists?
What happens if a patient cancels?
Cancelling an appointment
Get published with leading brands
Contributors guide to producing content
Patient Help & Support
How to make a booking
How to change a booking
How to cancel a booking
Why can't I book online with every therapist?
Why have I not heard back from a therapist?
Searching for a therapist/treatment provider
How is data secured + GDPR statement
Help Desk Software